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Awards

2024

Best Advance in Candidate Experience for the Integrated Candidate Relations Management Program (Gold Award)

Best Advance in Individual Development Planning for AssisTT Next Development Journey (Silver Award)

Best Recruitment Marketing and Employer Branding Program (Silver Award)

Best Team Development Program for the AssisTT Winning Teams Program (Silver Award)

• Best Sales Training and Performance Program for the Sales Multi-Skill Program (Bronze Award)




2023

We Takes Part in Best Employers in Türkiye (First Place)

Best Advance in Leadership Development (Gold Award)

Best Program for Upskilling Employees: Yazılımın Yeni 100'ü

Best Benefits Wellness and Well Being Program

Best Advance in Leadership Development (First Place)




2022

We Takes Part in Europe's Best Employers List

Best Advance in Creating a Talent Management Strategy (AssisTT Next)

Best Results of a Learning Program - Call Center School

Best Employee Value Proposition




2021

Most Innovative Deployment of HR Technology Category; Third Place

Outsourcing Service of the Year Category; First Place

Brandon Hall Group Excellence Awards

Best Call Center; First Place (Globally)

Best Customer Center; First Place (Globally)




2020

Best Customer Center; First Place (EMEA)

Best Call Center; First Place (EMEA)

Outsourcing Service of the Year Category; First Place

Best Call Center; First Place (Globally)

Best Customer Services; First Place (Globally)




2019

Best Customer Services; First Place (EMEA)

Best Large-Scale Outsourcing Call Center; Second Place (EMEA)




2018

Best Large-Scale Outsourcing Call Center; First Place (EMEA)

Best Public Service; First Place (EMEA)

Best Self-Service Technology; First Place (EMEA)

Best Customer Service; Second Place (EMEA)

Best Quality Team Leader; Second Place (EMEA)




2017

Best Outsourcing Partnership; First Place (Globally)

Best Technology Innovation; First Place (Globally)

Best Contact Center; First Place (Globally)

Best Outsourcing Partnership; First Place (EMEA)

Best Technology Innovation; First Place (EMEA)

Best Contact Center; First Place (EMEA)




2016

Contact Center World 2016 Awards "Best Contact Center" First Place (Globally)

IMI Conferences Rising Star 2016 Awards “Best Team Leader of the Year” First Place (Turkey)

“Best Contact Center"; First Place (EMEA) “Best Technology Innovation” - Second Place “Best Recruitment Campaign”; Third Place (EMEA)

The International Business Awards (Stevie) 2016 Awards “Best HR Department of the Year”; Third Place (Globally)

Contact Center World 2016 EMEA Awards "Best Contact Center" First Place (EMEA) “Best Technology Innovation - Internal Solution"; Second Place (EMEA) “Best Recruitment Campaign”; Third Place (EMEA)




2015

The International Business Awards (Stevie) 2015 Awards "Best Internal Recognition/Motivational Event" Second Place (Globally) "Management Team of the Year - All Other Nations" Third Place (Globally) "Best New Product or Service of the Year - Telecommunications – Service " Third Place (Globally) “Best “General Web Design” Third Place (Globally)

Global Telecoms Business Innovation Awards 2015 "Business Service Innovation"; First Place (Globally)




2012

Contact Center World 2012 Top Ranking Performers Awards "Best Customer Service (Outsourced)" First Place (EMEA), Second Place (Globally) "Best Contact Center Design" Second Place (EMEA) "Community Spirit" Second Place (EMEA) "Home / Remote Agents" Second Place (EMEA) "Best Help Desk (11820) " Third Place (EMEA) "Large-Sized Contact Center (Outsourced)" Third Place (EMEA)




2011

Contact Center World 2011 Top Ranking Performers Awards "Industry Award Champion" First Place (EMEA) "Best Outsourcing Partnership" Second Place (EMEA)




2010

Contact Center World 2010 Top Ranking Performers Awards "Industry Award Champion" First Place (EMEA) "Best Customer Service Agent" Second Place (EMEA) "Best Outsourcing Partnership" Third Place (EMEA)




2009

Istanbul Call Center Awards 2009 First Place (Turkey) in the "Best Customer Representative" category